Reading Statements

Normal Statement is Mailed to Customer in a White Envelope with Blue Lettering.

Also Included is a Pre-Addressed Envelope to Submit Payment.

Hold your mouse over the desired area to see a brief explanation of that field.

Customer Account Number

Customer Address FieldTotal Amount and Date by which Payment Must be Received.

Perforated Edge. Detach TopPortion and Return with Payment.Displays Date and Amount with Late Fees that would be due if Payment is not Received by the Above Stated Date.

Customer Address.

Customer Account Number. Field Displays Rate Class of Service. Different Classes are Assigned to Residential and Commercial Customers. Date HBPW Printed and Mailed the Statement. Time Period that is used to Calculate Utility Charges. Number of Days that Statement Reflects. Previous Months Statement Amount.

Brief Description of Services that Statement Includes. Previous Billing Statements Readings for Electric and Water Usage. Number of Kilowatt Hours of Electricity Used and Number of Gallons of Water Used for Billing Period. Amount Due for Services.

Field Where Additional Charges and Fees could be added. Disconnection Charge, After Hours Service, and Transfer Fees are just some of the services that may be listed.

Total Amount Due for All Services.

Field Shows Date that Services will be Terminated if Payment is not Received. If Customer Fails to Submit Paymet by Due Date, Field Shows Penalty Fee and New Total Amount.

Please Note Text at Bottom of Statement. Detailed Descriptions of Terms are Listed on the Reverse Side of the Statement.

View Delinquent Notice