3 Industrial Loop Drive, Hannibal, MO • (573) 221-8050

Directory

Board of Directors

Lennie Rosenkrans

President

Lennie Rosenkrans was born and raised in Hannibal and graduated from HHS in 1980. He went on to earn a Bachelors of Science in Biochemistry from the University of Missouri-Columbia in 1984. After time spent in graduate school at UMC and the University of Florida, he went to work for Continental Cement in 1992 and retired after 24 years as a fuels lab chemist, environmental specialist and environmental manager. In his environmental roles he gained extensive knowledge of state and federal stormwater and air pollution regulations. He has been a member of the American Chemical Society for 22 years. Shannon is Lennie's wife of 13 years and she is a chemistry and biology teacher at HHS. Their four children, Amanda and Amelia for Lennie and Alex and Emily for Shannon, are all products of the Hannibal public school system. Two have gone on to earn college degrees, one is in college and the youngest is a senior at HHS. Lennie founded the Hannibal Area Homebrewers Association in 2011 and the group regularly participates in fundraisers in the area. Lennie is a second generation BPW Board member, his father Leonard having served on the board as well as city council in the 1970's.

Steve Smith

Vice President

Steve Smith is a life-long resident of Hannibal, Missouri, where he attended Hannibal Public Schools. After graduation, Steve served in the United States Army and is a combat veteran. After his enlistment in the service, Steve went back to school studying business and economics at the University of Louisville as well as studying chemistry at Quincy University and Hannibal-LaGrange University. Steve went to work for the American Cyanamid Ag Chemical Company in 1973. Throughout his career, Steve held many supervisory positions such as General Supervisor of Production, Process Safety Management Coordinator, and Utilities Superintendent until his retirement from BASF in 2011. In these positions, Steve gained extensive experience and knowledge being responsible for site utilities such as water treatment, high voltage electrical distribution, steam production, and liquid waste incineration. Steve has two grown children, Chris and Tracy, who attended Hannibal Public Schools. Chris attended the University of Missouri in Columbia and DeVry University in Kansas City, and graduated with Electrical Engineering degree and works for Google in Palo Alto, California. Tracy attended the University of Missouri in Columbia, earning her Bachelor’s degree in Nursing. She is currently a RN in Hannibal’s Medical Health industry. Steve is involved in many civic organizations such as Knights of Columbus, past member of Kiwanis, and a committee member for the Adopt-A-Family program through Douglass Community Center. Steve is also a member of the American Chemical Society.

Bill Fisher

Secretary

William (Bill) Fisher was born and raised in Hannibal, and is a lifelong resident. Bill attended Hannibal High School and Hannibal LaGrange University. He studied Rubber Chemistry through Akron University. Bill is currently an operator for BASF. He spent a short period of time with JM Huber after leaving Buckhorn Rubber. Bill worked for Buckhorn for the past 33 years, where the last nine were spent as Production Manager. Bill and his family are members of Holy Family Church. Bill is also a member of the Knights of Columbus, Hannibal Boat Club, Community First Credit Union Board and has been on the Hannibal Board of Public Works Board of Directors since 2017. President of the NEMO Outdoors Club, Bill is a hunting, fishing, and boating enthusiast. He also enjoys woodworking and tinkering around his shop. Bill and his wife, Renee, have been married for 34 great years, and have two children, Ryan and his wife Whitney and Stephanie, and three grandchildren Joshalyn, Lawson and Susan.

Stephan Franke

Member

Administration

Heath Hall

General Manager
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Heath Hall is the General Manager for the Hannibal Board of Public Works. He is responsible to participate in, coordinate with, and contribute to the overall efficiency and effectiveness of the City’s organization. As General Manager, Heath is dedicated to the overall mission, management, and administration of the Hannibal Municipal Utility System. This includes complying with the City of Hannibal’s policies, ordinances, rules, regulations, and federal, state, and local laws/regulations. Heath graduated from Missouri University Science and Technology in Rolla, Missouri with a Bachelor’s degree in Civil Engineering. He holds a Class A State of Missouri certifications in each Drinking Water and Wastewater Treatment and has been to a variety of different training courses throughout his career on important utility topics. Hired in 2001, Heath began his career at the utility as the Water & Wastewater Facilities Engineer where he managed all aspects of operations for the Water Treatment Plant and Wastewater Treatment Plant, including daily operations and long term planning. In 2007, Heath was promoted to Director of Operations and directly supervised ten department managers and administrative employees. In 2018, Heath was awarded his current position of General Manager. Throughout his tenure at the Hannibal Board of Public Works, Heath gained valuable knowledge, experience, and continued education that has led him to where he is today. Not only is he very aware of the utility’s strengths and limitations of its policies and equipment, Heath has developed a great working relationship with his employees and other city departments, and sets a high standard for customer service.

Mathew Munzlinger

Utility Planning / Construction Engineer / Sewer Supervisor / Stormwater Supervisor
573-221-8050 x 6041

Mathew Munzlinger is the Utility Planning and Construction Engineer for the Hannibal Board of Public Works, and was recently named Stormwater Supervisor for the Stormwater Department. This is in addition to being the Supervisor of the Sewer Collection Department and duties managing engineering projects for all four utility departments. Mathew has been working for the HBPW since 2007, working as the Water and Wastewater Facilities Engineer for three years, and then as the Utility Planning and Construction Engineer. In 2002, Mathew earned his Bachelors of Science in Mechanical and Aerospace Engineering and a Minor in Mathematics at University of Missouri: Columbia in Columbia, Missouri and has been a registered Engineer in the state of Missouri since 2007. Mathew volunteers in a variety of local organizations. He has been a member of the Northeast Missouri Economic Development Council since 2014, and an active member of the 1819 Hannibal Stream Team #4705 since 2013. Mathew is also serving on the Missouri Society of Professional Engineers – Northeast Chapter where he sat as the vice president from 2011-2013, president from 2013-2015, and is currently on the Board of Directors.

Abraham Gray

Finance Director
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Abraham Gray is the Finance Director for the Hannibal Board of Works in Hannibal, Missouri. He is responsible for establishing and maintaining all aspects of the Utility’s accounting system, including financial reports, budgeting, rate design, cash management and investments for the Utility System and serving as the primary liaison with the City of Hannibal/HBPW’s auditor. Abraham is also responsible for supervising the activities of the Business Office, which is in charge of billing and collecting revenue and handling all customer interactions such as requests for service, billing adjustment requests, etc. Abraham has been with the HBPW since 2014. Abraham attended Truman State University in Kirksville, Missouri and earned his Bachelors degrees in Accounting and Business-Finance, as well as a Master’s degree in Accounting. He later went on to pass the Certified Public Accountant examination. Before serving as the Finance Director of the HBPW, Abraham also served as an auditor in public accounting, an internal auditor at a large financial services firm, and in the banking industry.

Courtney Harris

Administrative Assistant
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Courtney Harris is the Administrative Assistant for the Hannibal Board of Public Works. She has been with the utility since 2013. Courtney brings a vast amount of expertise to her job. She was the Western School District Superintendent’s Administrative Assistant, High School Secretary and Board of Education Secretary from 2010-2013, James E. Cary Cancer Center Administrative Assistant, and the Organizational Learning Secretary at Hannibal Regional Hospital from 2006 to 2010. Some of Courtney’s responsibilities include preparing agendas and arranging regular and special meetings of the HBPW Board of Directors, maintaining current property and vehicle lists, scheduling all travel arrangements for employees, and gathering and submitting all information for the RP3 program through APPA. Courtney attended John Wood Community College and Western Illinois University for two years. Throughout her career, Courtney has dedicated many hours of training in her field of administrative duties including customer service and administrative professionals’ seminars.

Beverly Stewart

Human Resources
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Beverly Stewart is currently the Human Resource Administrator for the HBPW. She has been with the Board for 19 years. Beverly is responsible for the function of Human Resources for the HBPW. Beverly holds a Bachelor’s degree in Human Resource Management from Western Illinois University. She has been a member of the Society of Human Resource Management since 1998, an Employee Benefit Trust Board Member since 2000, and the Missouri Vice President for Tri-State Health Care Coalition since 2015. Beverly earned her Advanced Certification membership from the American Payroll Association in 2005, Employer Equal Opportunity Commission Certifications since 2001, and held a Life & Health Insurance License. Beverly has 26 years of experience in Human Resources, including recruitment/talent management, payroll, HR systems administration, workers compensation, training & development and compliance.

Kari Goodman

Public Relations Coordinator
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Kari Goodman is the Public Relations Coordinator for the Hannibal Board of Public Works. Kari was hired in 2012 as a Customer Service Representative and has been the Public Relations Coordinator since 2014. Kari serves as the utility spokesperson and is responsible for developing, implementing and maintaining external communication and goodwill through speeches, exhibits, tours, and service projects. She manages all community outreach projects including the yearly Public Utilities Week events that the HBPW celebrates each October. Kari graduated from Lincoln Christian University in 2008 with a Bachelor’s Degree in Business Administration/Public Relations. She serves on the Northeast Missouri Economic Development Council and assists with their internet and social media team. In 2017, Kari received a Special Mention Award from the Missouri Public Utility Alliance for her efforts to serve the municipal utility industry.

Christina Hagan

Accounts Payable Clerk
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Christina Hagan is the Accounts Payable Coordinator for the Hannibal Board of Public Works. Christina was hired in 2010 as a Customer Service Representative and has been the AP Coordinator for the past seven years. As the accounting assistant, Christina is responsible for preparing, reviewing, and processing all bills and vendor payments. Christina is a Hannibal native and attended Southeast Missouri State University for two years. She is also part of several community service clubs and charities in the Hannibal area. She is a Court Appointed Special Advocate (CASA) through Douglass Community Services for the past two years, and an Early Bird Kiwanis member for the past four years. Christina and her husband, Eric, are active in organizations such as Beyond Type 1 and the Blue Wolverine Foundation that provide resources, education, and support for those living with type 1 diabetes.

James Thewlis

Inventory Specialist
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James Thewlis is the Inventory Specialist for the Hannibal Board of Public Works. James has worked for the utility since 2007, where he began as a Supervisory Control and Data Acquisition (SCADA) Technician for five years. He has held his current position since 2012 and is responsible for current inventory, purchasing, accounting and related duties associated with inventory such as preparing, maintaining and stocking various inventory items. James graduated from Monroe City R-1 High School in 2002 and is a Monroe City native. He has a wide variety of hobbies including spending time with friends and family, remodeling his home, and golfing.

Matthew Jones

Senior I.T. Specialist
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Known for his critical decision making skills and the ability to achieve desired results, Matthew Jones offers a unique blend of professional expertise, IT solutions, and practical knowledge to the Hannibal Board of Public Works. Matthew has 21 years of professional experience in the IT industry with the past 16 focused in the municipal utility arena. His skills in communication, planning, and development have aided in transforming the HBPW into one of the area’s municipal utility leaders by spearheading improvements to existing GIS and CIS functions as well as successfully implementing Automated Meter Reading. His skills in coordinating with various contractors and field personnel, developing numerous methods of reporting and training, and working directly with vendor support staff have proven to be invaluable and attribute to the overall success of any project he is involved with. He continues to strive for improvement in all areas under his supervision and participates as one of several internal advisors on various projects. Prior to joining the Hannibal Board of Public Works, Matthew’s professional career included a five year role at BASF in the areas of user and desktop support, network administration, and telecommunications. Matthew holds a Bachelor of Science in Information Technology and Data Processing from Hannibal-LaGrange University in Hannibal, Missouri.

Business Office

Cindy Price

Billing Service Coordinator
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Cynthia (Cindy) Price is the Hannibal Board of Public Works Billing Service Coordinator. Cindy was hired to the HBPW in July 1994 as the Billing Clerk and has stayed in that position until recently, when she was promoted to Billing Service Coordinator. Cindy is responsible for obtaining all meter readings each month and generating all customer bills. She works closely with the HBPW meter technician for all meter related reports, and processes all outstanding service orders. Cindy is also responsible for processing all automatic payments, commercial and industrial water adjustments, power factor, net metering process, and inter-departmental bills. Cindy’s dedication, thorough knowledge of the job, and ability to work well with others earned her the title of 2014 Employee of the Year, just two years after the program was created. Cindy participates in a variety of continued education classes throughout the year that keep her up-to-date on the latest trends of utility billing and service order processing.

Emily Dexheimer

Customer Service Coordinator
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Emily Dexheimer is the Customer Service Coordinator for the Hannibal Board of Public Works. Hired in 2010 as a Customer Service Representative, Emily is skilled in customer support and is responsible for developing and strengthening customer and vendor relationships at all levels, based on professionalism and trust. Throughout her 8 years at the HBPW, she has been a consistent and dependable contributor to projects throughout the HBPW. Her organizational strategies and ability to keep details on track make her a team asset as she helps coach and develop skills in co-workers upon activation of new technologies. Emily makes curiosity a competitive advantage and continues to seek out ways to improve the company, starting with herself. This led her to complete the APPA Customer Service Management Certification program. She also participates in a variety of continued education opportunities each year to stay up-to-date on customer service “best practices”.

Shelia Wood

Customer Service Representative
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Kathleen Robertson

Customer Service Representative
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Stephanie Richards

Customer Service Representative
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Hope Wood

Customer Service Representative
573-221-8050 x 6015

Electric

Jared Stewart

Electric Line Superintendent
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Jared Stewart is the Electric Line Superintendent for the Hannibal Board of Public Works. He is responsible for maintaining Hannibal’s approximately 120 miles of electric lines, six substations, and more than 1,700 streetlights. Jared has over 17 years of experience in electric distribution and has been a vital part of enhancing the city’s reliability through the installation of mid-circuit reclosers, installing new squirrel guards in dense foliage areas, and initiating an aggressive pole replacement program. During his career, Jared has been responsible for various storm restoration efforts including an EF-1 tornado directly hitting the City of Hannibal in 2013, resulting in over 8,000 Hannibal customers losing power. Jared attended Pratt Community College in Pratt, Kansas for two years, and was a Lineman for the Hannibal Board of Public Works from 2001 to 2009 until he became the Electric Line Superintendent in 2010 until present day. Jared chaired the Transmission and Distribution Committee for the American Public Power Association’s E&O Conference in 2014 and 2015, and was also an American Public Power Association RP3 member during this same time.

Water / Wastewater

Harold (Gene) Majors

Water Distribution Supervisor
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Harold E. Majors Jr, “Gene”, is the Water Distribution Supervisor for the Hannibal Board of Public Works. Prior to his employment with the HBPW, Gene worked as a machinist for Hannibal Carbide Tool for five years. Gene has been a part of the Hannibal Board of Public Works since 1977, were he worked as a utility helper for the Sewer Department and Operator at the Water Treatment Plant and Wastewater Treatment Plant. Gene later became the Sewer Department Foreman. Ultimately he was promoted to Water and Wastewater Superintendent, and currently holds the supervisory position over the Water and Meter Departments. Born and raised in Hannibal, Gene graduated from Hannibal High School and went on to earn various training certificates as a machinist. He holds operating licenses for both the Water and Wastewater Treatment Plants. In addition, Gene holds certificates in management training, storm water control, sewer collection systems, and water distribution. Gene is a member of the Hannibal Elks Lodge and has been a member for the past 20 years, holding a variety of positions including vice president, president and trustee. He is also a member of the Freemason and Shriners.

George Hausdorf

Water/Wastewater Plant Supervisor
573-221-8050 ext 6061

George Hausdorf is the Water & Wastewater Plant Supervisor for the Hannibal Board of Public Works. Prior to working for the HBPW, George was the Director of Public Works for the City of Canton in Canton, Missouri, and held that position since 2003. George graduated from John Wood Community College in 2003, and has multiple Water Treatment/Wastewater Treatment Operator Certifications from the Department of Natural Resources, including DW-A, DS III, and WW-A certifications. In 2016, George earned his Bachelors of Science in Organizational Management and Finance from Culver Stockton College. George has been active in a variety of different service clubs throughout his career. He has been a member of the Boy Scouts of America since 1984, member of the Illinois/Missouri Road Riders from 1988-1992, and was part of the Breakfast Optimists Club in Quincy, Illinois from 2000-2003.

Water

Ron Conger

Water Plant Senior Operator
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Wastewater

Jeff Williams

Pretreatment Coordinator
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Jeff Williams is the Pretreatment Coordinator for the Hannibal Board of Public Works. Jeff was hired in 1996 as a Wastewater Treatment Operator. In 2009, he was promoted to Senior Operator and remained in that role for eight years. In 2017, Jeff was awarded Pretreatment Coordinator where he is responsible for the enforcement of all federal, state and local regulations of discharge of commercial and industrial wastewater. Jeff is also responsible for permit renewals and routine industrial waste inspections. Jeff attended Northeast Missouri State University for two years, and has been a member of St. John’s Masonic Lodge for the past 35 years.

SCADA

Mark Hickerson

SCADA Department Supervisor / Safety Coordinator
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Mark Hickerson is the Supervisory Control and Data Acquisition (SCADA) Department Supervisor, Safety Coordinator, and Purchasing Agent for the Hannibal Board of Public Works. Mark has worked for the HBPW since 1992, where he worked as the company’s first SCADA Operator for 15 years, and then transitioned to the SCADA Supervisor/Purchasing Agent/Safety Coordinator. Prior to his employment with the HBPW, Mark was the Watch Supervisor and Detective for the Hannibal Police Department. He has also worked as Parts Manager for Little Jess AMC/Jeep where he earned a Parts Management Training certificate, and was the Bridge & Building, Engine Hostler for Burlington Northern Railroad. Mark completed his Associates degree in Law Enforcement at Hannibal-LaGrange University, and attended University of Missouri in Columbia for two years completing Law Enforcement and Forestry course work. Mark also attended the Missouri State Highway Patrol Academy, DEA Undercover Drug Enforcement School, and FBI SWAT Operations Academy where he earned numerous law enforcement certificates.

Robert Vandelicht

Senior SCADA Operator
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Jessica Aggers

SCADA Operator
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Michial Bacon

SCADA Operator
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Keenan Frese

SCADA Operator
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Stormwater

Andrea Campbell

Stormwater Coordinator
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Andrea Campbell is the Stormwater Coordinator for the Hannibal Board of Public Works. Andrea was hired in 2016 as a Customer Service Representative and was awarded her current position a year later. Andrea holds a Bachelor of Science in Interdisciplinary Studies with concentrations in Business Administration and Psychology from Central Methodist University. Andrea graduated cum laude, and with honors in the major. Andrea is part of several community organizations. She serves as the City of Hannibal’s Stream Team #4705 program contact and outreach organizer. She has been a Hannibal Area Chamber of Commerce Ambassador since November 2017, and sits on the CASA (Court Appointed Special Advocate) Advisory Council since 2014.

Joe Darnell

GIS Technician
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Joseph Darnell is the Geographic Information Systems (GIS) Technician for the Hannibal Board of Public Works, and is responsible for creating the new storm water utility data and mapping system as well as updating and maintaining the water, sewer, and electric utility systems with GIS and GPS technologies. Prior to his current position, Joe was a SCADA Technician for the HBPW for two years. Joe has previous surveyor and GIS experience working for Poepping Stone Bach and Associates and was a GIS Manager for Midwest GIS.