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Water Department Overview

Meet Our Water Crew

Throughout the year, the water crew is busy maintaining and repairing city water lines.  Maintaining the water supply to customers involves several responsibilities such as:

  • Maintenance and repair to water mains and services
  • Installation of water mains and services
  • Maintenance of fire hydrants for fire protection
  • Installation of water service for new construction
  • Meter change-outs
  • Valve change-outs
  • Occasional maintenance of water towers and pumps

The crew is responsible for these tasks year-round.  However, during months of low temperature, the crew can be found repairing frozen water meters along with broken water pipes.

Hydrant Flushing

Periodically, the HBPW water crew will release water from fire hydrants.  Hydrant flushing is necessary to make sure adequate flow and pressure is available.  Flushing is also done to remove any sediment from the pipes in order to maintain water clarity and quality in the distributing pipes.  Occasionally water becomes discolored after hydrant flushing.  If this happens, run cold tap water for a few minutes until the water clears.

Education and Training

Each member of the water crew is a certified pipefitter, of which there are three levels – A, B, & C.  Each is also required to maintain a level 1, 2, or 3 Distribution System License and have a certain amount of hours of training they need to maintain their license.   Along with these certifications, the HBPW holds multiple trainings throughout the year that encourages continued education.

Meet Our Meter Department

The HBPW Meter Department is responsible for maintaining and repairing all residential, commercial, and industrial meters for all HBPW customers.  This involves:

  • Daily connecting and disconnecting of electric and water meters
  • GPS and mapping of water lines