Welcome to SmartHub
HBPW offers the latest technology to assist you in managing your utility usage any time of the day or night from a web browser or from a smart device using a free application.
With SmartHub you can:
- securely make a payment
- monitor your monthly and historic usage
- contact our office with questions or concerns
- receive email or text alerts
- Watch a brief introductory overview
SmartHub lets you manage all aspects of your utility account. Creating an online account takes less than 5 minutes. Enter your account and profile information, select Hannibal Board of Public Works as a provider and you are ready to begin.
- View a step by step guide to help you create your SmartHub account today.
- Learn how to register for SmartHub using your PC browser
- Learn how to register for SmartHub using your mobile device
SmartHub is easy to navigate. It is simple and quick to make a payment or view your usage. You can choose to receive email or text alerts on your accounts activity as well.
SmartHub provides a safe and secure environment for payment transactions between your financial institution and our office.
From a browser you can go to the HBPW SmartHub site and click the link labeled New User . This site is designed for customers that wish to create an online profile which requires a valid email address and account related information.
If you desire to just make a payment with no registration required, visit the HBPW SmartHub Pay Now site. This interface only requires the account number and the last name on the account.
From your smart device you can download the app from the Apple App Store or the Android Marketplace.
Should you have any questions about the SmartHub application, please contact our business office at 573-221-8050 or send us a message on our Contact Us page.
Need to change your password?
For iOS users, download PDF instructions on how to change your password.
For Android users, download PDF instructions on how to change your password.